I work in a service driven industry and from experience when somebody takes time to write to a company it is often a complaint. People rarely take time to say thank you! Well i wanted to write to say thank you to all concerned for a fantastic service!

Tom, who i had contact from at an early stage of looking at leasing a Citroen was a fantastic help. He always responded to my e-mailed questions promptly and even took time to phone me to check whether i had made a decision or whether i needed any further information.......no pushy sales techniques.

When i was ready to order, again the help was there. The documentation arrived promptly (thanks Joanna) and when i pointed out a slight error it was amended and new forms sent to me within the hour! All my queries were answered to my satisfaction and the information i asked for was promptly given. I was surprised and pleased at how quick it all went through!

Next came the delivery day. The tax disc arrived by special delivery and then the car arrived in a lovely clean condition. The delivery driver (I don’t know his name) continued the great service. He was very courteous, gave me plenty of unhindered time to inspect the new car and even showed me some of the controls and how they worked (electronic brake and gear box). I was very grateful!

Overall my experience of the service i received from your company was fantastic and i will certainly use you again should i decide on another Citroen next time and shall recommend you should anyone i know be considering leasing a car.

Many thanks to all

Just wanted to say a big thank you to all concerned in regards to the completely hassle free service provided by Citroen leasing in the procurement of my vehicle.
Absolutely faultless service and courtesy - very rare these days and an example of how it should be done

I just wanted to say thank you for arranging for my new car to be delivered. You have made my life far easier.

On a whole, my experience has been very pleasant dealing with you. I wish I could say the same with my current leasing company who were catastrophically rubbish.

Please could you kindly forward this to your manager?

Best Wishes

Could you give Tim Crossley a big thankyou, he was my first point of contact right through to a phone call to me on the delivery date. The guys a star!! he made the whole buying experiance enjoyable and stressfree.Even though I never met Tim, he put my mind at rest with the whole process and we had a good laugh along the way.

Thank you again for everything. I’m extremely happy with my new car and just brimming with excitement!

Thank you, thank you, thank you!

Tim Crossley. Service beyond what one would normally expect, a credit to your organisation

Just to say how much we were impressed we were with your service. My wife was a little apprehensive about making such a major on-line purchase but your speedy and professional approach has put our local dealerships to shame.