I work in a service driven industry and from experience when somebody takes time to write to a company it is often a complaint. People rarely take time to say thank you! Well i wanted to write to say thank you to all concerned for a fantastic service!
Tom, who i had contact from at an early stage of looking at leasing a Citroen was a fantastic help. He always responded to my e-mailed questions promptly and even took time to phone me to check whether i had made a decision or whether i needed any further information.......no pushy sales techniques.
When i was ready to order, again the help was there. The documentation arrived promptly (thanks Joanna) and when i pointed out a slight error it was amended and new forms sent to me within the hour! All my queries were answered to my satisfaction and the information i asked for was promptly given. I was surprised and pleased at how quick it all went through!
Next came the delivery day. The tax disc arrived by special delivery and then the car arrived in a lovely clean condition. The delivery driver (I don’t know his name) continued the great service. He was very courteous, gave me plenty of unhindered time to inspect the new car and even showed me some of the controls and how they worked (electronic brake and gear box). I was very grateful!
Overall my experience of the service i received from your company was fantastic and i will certainly use you again should i decide on another Citroen next time and shall recommend you should anyone i know be considering leasing a car.
Many thanks to all
Damon Palmer - Bedfordshire
This is to say thank you to you and your colleagues for the work you did in connection with my buying a new Citroen C3 Picasso.
Both the purchase and delivery processes were well managed and efficient. Once I'd placed the order, your updates provided assurance as to progress. I think the service was at least as good as I'd have got from our local dealership, and the price was considerably less than I'd been quoted there. I'd certainly recommend other potential buyers to give you a try.
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Deal Direct - Save money and Time
As a part of the LMC of Farnham Ltd family, we are one of the few specialist on-line Internet Divisions directly owned & operated by a long established Citroen Main Dealership, ensuring you can have complete confidence in placing your vehicle order with us.
We deliver nationwide in excess of 1,000 Citroen cars and vans per year, making us one of the largest Citroen suppliers in the UK.
We not only offer fantastic savings and a user friendly websites, but our honest and open approach means that what you see, is what you pay. There are NO additional fees or charges, plus delivery is FREE.
As part of our ongoing commitment to outstanding customer service, we offer the facility to track your vehicles progress from the point of order, until the moment it arrives with you via our unique Vehicle Tracking System.
When you order from us, you will be set-up with your own online account accessed with your own unique username and password. With access to this system, you can then track your vehicle's progress from factory exit to delivery day, download any finance or leasing documents, obtain your new vehicles registration number, book a delivery date and location of your choice, plus at anytime send an online message to the Tracking team for a quick response.
It is also our commitment to deliver the majority of vehicles via transporter, ensuring NO delivery miles are placed on your vehicle (unless specifed) and that the vehicle is kept clean and presentable. Your vehicle will also come to you with a minimum of 12 months road tax and road side assistance.
So what are you waiting for?
Order online today or speak to one our friendly telephone representatives to place your order!
Citroen Leasing / Citroen Supermarket , Unit 4 Holt Barns, The Kilns, Frith End, Bordon, Hampshire, GU35 0QW